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BOMBARDIER Citation SS Manual del operador Pagina 7

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Q:
What
costs are my responsibility during the warranty period?
A:
The customer's responsibilitv includes all costs
of
normalmaintenance ser-
vices, non-warranty repairs, accidents
and
collision damage, as well as oils,
and
spark plugs,
and
incidental
or
consequential damages costs as explained
in the warranty.
Q: Are
"Genuine"
Bombardier replacement parts used in warranty repairs covered
by warranty?
A:
Yes.
When installed
by
an authorized dealer, any
"genuine"
Bombardier
part
used in warranty repairs assumes the remaining warranty that exists on
the machine.
Q:
If
I sell
my
snowmobile within the warranty period, will the
new
owner
qualify
for
the balance
of
the warranty?
A:
Yes,
provided the
unit
has already been registered with the manufacturer.
Note that the change
of
ownership card in this manual should be completed
and
sent to Bombardier Inc.
Q:
How
can I receive the best owner assistance?
A:
The satisfaction
and
goodwill
of
the owners
of
Bombardier products are
of
primary concern to your dealer
and
Bombardier Inc. Normally,
any
problems
that arise in connection with the sales transaction
or
the operation
of
your
snowmobile
WIJl be handled by your Dealers Sales
or
Service Departments. It
is recognized, however, that despite the best intentions
of
everyone concern-
ed, misunderstandings
will
sometimes occur.
If
you have a problem that has
not
been handled to your satisfaction through normal channels, we suggest
that you discuss yourproblem with a member
of
dealership management. Fre-
quently, complaints are the result
of
a breakdown in communications
and
can
quickly be resolved by a member
of
the dealership management.
If
the
prob-
lem already has been reviewed with the Sales Manager
or
Service Manager,
contact the Dealer himself
or
the General Manager.
7
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